Communications Coordinator

Communications · Dublin 1, Dublin
Department Communications
Employment Type Permanent
Compensation €45,509 - €58,894 

Role:                                                            External Communications Coordinator

Location                                             159-161 Sheriff Street Upper, Dublin 1

Reporting to                                      Communications Manager

Contract                                             Permanent

Salary                                                 €45,509 - €58,894      

Probation                                           6 months

Hours                                                 35 Hours per week

Leave                                                  22 days (+closed 3 designated days Christmas week)

Clúid Housing is a progressive and dynamic not-for-profit Irish housing association.


Clúid Housing is an equal opportunities employer and proud to be have been recognised as a top employer in Ireland. At Clúid Housing we firmly believe that our success is down to our dedicated and growing staff body working in every corner of Ireland. Our company is made up of talented people who bring enthusiasm, confidence, expertise, professionalism and respect to our business. Our staff consistently work towards achieving our vision of creating a society where everyone has a great place to live. 


Our employees benefit from a great working environment, great learning opportunities, a supportive management team and an extensive benefits package:


  • Competitive Remuneration
  • Excellent & Continuous Training
  • Development Opportunities
  • Flexible Working Arrangements
  • Access to an Employee Assistance Programme
  • Excellent Employee Benefits

If the above appeals to you, then keep reading....and remember Clúid Housing is proud to be an equal opportunity employer. 


Communications Department

Clúid recognises that in order to achieve its strategic objectives, the organisation must communicate effectively with its stakeholders. The Communications Department is responsible for internal and external communications across the organisation. The team works closely with various stakeholders to ensure communications activity is closely aligned with Clúid’s strategic aims. The department is made up of a Communications Manager, an External Communications Coordinator and an Internal Communications Coordinator.


Role Overview:

This role supports continued organisational growth and the associated demand for communications support across the organisation. The External Communications Coordinator contributes to business success by designing and driving effective communications plans.  


Working with various departments and reporting to the Communications Manager, the External Communications Coordinator will maintain Clúid’s quality reputation and implement communications solutions which contribute to achieving the organisation’s strategic objectives.


Key responsibilities



  • Provide communications guidance and support across all departments;
  • Coordinate external communications and marketing activity;
  • Implement the new business marketing strategy and provide strategic communications guidance to influence stakeholders and identify new business opportunities;
  • Produce and develop communications marketing materials;
  • Coordinate content working groups;
  • Support strategic organisational objectives through coordinating events and seminars etc.


  • Protect, enhance and promote Clúid’s brands across all touch points;
  • Work with agencies and third-party service providers to manage the production of photos, videos, reports (including Annual Report) and other marketing materials;
  • Support the organisation’s employer branding initiatives;
  • Ensure consistency across all branding and messaging.


  • Ownership of Clúid/Clann websites incl. reporting, maintenance and development;
  • Develop and implement online campaigns;
  • Support delivery of digital strategy;
  • Ownership of Clúid/Clann social and digital content, strategies and campaigns;
  • Develop and oversee social media strategy.

Press Office

  • Protect and enhance Clúid’s public profile through coordinating press office activity;
  • Achieve national and regional media coverage that highlights resident voice and our work;
  • Actively engage, cultivate and manage press relationships.

Corporate Responsibilities

  • Ensure all activity is aligned to Clúid’s values and contributes to the mission of supporting the development of thriving communities;
  • Adhere to all Clúid policies and procedures at all times;
  • To exercise discretion at all times;
  • To fulfil all care and high standards regarding both Clúid’s and your own health and safety obligations.


  • Adopt an approach of continuous learning and personal development;
  • To positively promote the Association in all activities;
  • Any other duties which are consistent with your role.

Person Specification

Key competencies required in the role

  • Communications
  • Relationship management
  • Project management
  • Commercial acumen
  • Digital Communications


Personal Characteristics    

  • Quality driven
  • Full circle approach
  • Strategic thinker

Key Skills      

Candidates will be shortlisted on the basis of illustrating in their application that they fulfil the following criteria. Examples that demonstrate the ability to fulfil the criteria should be included as well as the above competencies.



  • Educated to degree level in a related field (Essential)


  • A minimum of three years’ professional communications experience (Essential)
  • Ability to effectively communicate and develop relationships (Essential)
  • Ability to think strategically and deliver against agreed outcomes (Essential)
  • Ability to prioritise and manage expectations (Essential)
  • Ability to actively engage with colleagues (Essential)
  • Committed to quality and attention to detail (Essential)



  • Experience managing communication projects and events (Essential)
  • Experience managing digital campaigns (Essential)
  • Experience developing and maintaining brand awareness (Essential)
  • Experience managing corporate social channels (Essential)
  • Experience managing advertising campaigns (ATL, BTL, TTL) (Desirable)
  • Experience commissioning, producing, and distributing multimedia content (Essential)

You will be asked a number of competency based questions as part of the application form, please be sure to refer to our guide for answering competency based questions which can be found here

The closing date for applications to be returned for this role is 24th January 2021 at 11.59pm

It is anticipated that Interviews for the position will be held week beginning 1st February 2021.

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  • Location
    Dublin 1, Dublin
  • Department
  • Employment Type
  • Compensation
    €45,509 - €58,894