Plumbing & Heating Engineer

Clúid Works · Dublin, Dublin
Department Clúid Works
Employment Type Permanent
Minimum Experience Experienced
Compensation € 46,020

Role:                                                           Plumbing & Heating Engineer

Location                                             Dublin

Job Title                                              Plumbing & Heating Engineer 

Reporting to                                       Field Supervisor                                                           

Contract                                              Permanent

Salary                                                  € 44,323.5 - € 46,020 DOE

Probation                                            6 month 

Hours                                                  37.5 Hours Monday-Friday

Leave                                                  22 days (+closed 3 designated days Christmas week)

 

Clúid Housing is a progressive and dynamic not-for-profit Irish housing association.

 

Clúid Housing is an equal opportunities employer and proud to be have been recognised as a top employer in Ireland. At Clúid Housing we firmly believe that our success is down to our dedicated and growing staff body working in every corner of Ireland. Our company is made up of talented people who bring enthusiasm, confidence, expertise, professionalism and respect to our business. You can meet some of our team by clicking here. Our staff consistently work towards achieving our vision of creating a society where everyone has a great place to live. 

 

Our employees benefit from a great working environment, great learning opportunities, a supportive management team and an extensive benefits package:

 

  • Competitive Remuneration
  • Excellent & Continuous Training
  • Development Opportunities
  • Flexible Working Arrangements
  • Access to an Employee Assistance Programme
  • Excellent Employee Benefits

If the above appeals to you, then keep reading.....and remember Clúid Housing is proud to be an equal opportunity employer. 

 

The Property Services Directorate

 

The Property Services Department is responsible for ensuring our customers continue to live in high quality homes through the delivery of comprehensive and effective asset management services. Whilst our focus may be the “bricks and mortar”, we recognise the need to design our services to meet our current and future customers’ needs, offering choice where possible and ensuring that our tenants and their families always enjoy warm, safe and affordable homes.

 

The Department has a Dublin based Repairs Team (Clúid Works), supporting three regionally based repairs trade teams delivering a comprehensive repairs service across country.  This team works alongside the Asset Management Team, which is also split geographically, and manages the planned and cyclical programmes of work and supports the New Business Team bringing new properties into management.

 

If you want to know more about Clúid Works department click here.

 

Role Overview:

To carry out and assist with all trade related tasks as a Plumbing & Heating Engineer working as (but not restricted to) part of a customer focused responsive repairs team. Clúid Housing is a forward thinking organisation, ensuring that its properties are repaired, adapted and refurbished to a high standard.

 

You will also be responsible for ensuring continuous delivery of our purpose “right repair, right time, first time” and Scope of Services which details our repair obligations.

 

Key responsibilities

Service Delivery

  • Responsible for ensuring all repairs are completed in accordance with our Purpose “right repair, right time, first time” by delivering an efficient in-house repairs service ranging from responsive repairs, voids, subcontracting and out of hours repairs.
  • To assess and carry out (but not restricted to) responsive repairs effectively & efficiently maintaining our “right repair, right time, first time” approach to our customers.
  • Responsible for (but not restricted to) the effective delivery of Plumbing and Gas works within void, responsive repairs and planned services.
  • You will ensure that the work is undertaken in a timely manner, whilst maintaining a high standard of workmanship.
  • You will manage customer enquiries, responding in a professional manner coordinating with our Operations Centre.
  • Provide out of hours support on a rota based system.
  • To ensure that debriefs are provided to the Resource Planner for all jobs.
  • To be available to receive and respond to all job allocations.
  • To report and confirm job details and estimated time on location to the Resource Planner to enable appropriate job scheduling.
  • Work on own initiative to ensure that all repairs are carried out efficiently to ensure the right level of customer satisfaction is achieved.
  • Ability to work flexible hours is essential to meet the business needs and demand.
  • Take responsibility for all transport, equipment or mobile phone devices which may be issued by Clúid Housing and ensure that they are kept in excellent condition and secure at all times.
  • Take personal responsibility for the understanding and application of the Clúid way by working as instructed by the Field Supervisor who will measure both individual and team objectives.

 

Training

  • From time to time if requested, to act as a mentor to trainees within the organisation and encourage a learning environment.
  • To undertake any other duties as required by Clúid Housing from time to time, if these duties are of a greater level of responsibility or skill than those required in the post, then full training and appropriate supervision will be provided.

 

Health & Safety

  • To take personal responsibility for your own health, safety and welfare and that of colleagues in the workplace and ensure a clean, secure and safe working environment.

Corporate Responsibilities

  • Ensure all activity is aligned to Clúid’s values and contributes to the mission of supporting the development of thriving communities
  • Adhere to all Clúid policies and procedures at all times
  • To exercise discretion at all times
  • To fulfil all care and high standards regarding both Clúid’s and your own health and safety obligations

 

General

  • Attend/Request training appropriate to your role
  • To positively promote the Association in all activities
  • Any other duties which are consistent with your role

 

Key competencies required in the role

Education / Qualifications

·     Full Trade apprenticeship

·     Trained and registered with RGII (Domestic)

·     Safe Pass - Desirable 


Knowledge / Skills / Experience

·     A good knowledge of the general building and construction industry.

·     Good understanding and knowledge of basic Health & Safety.

·     Experience in ordering and collecting materials and/or plant hire

·     Ability to make decisions and confident at problem solving.

·     Experience of property maintenance - desirable

·     Experience of working within the Social Housing Sector - desirable 

·     Full Current driving licence

·     Excellent communication skills both written and verbal.

·     Excellent personal presentation and time keeping skills.

·     Ability to display excellent Customer Service skills both internally and externally, generating a positive working environment.

·     Ability to work diligently, as part of a team.

·     Ability to work with plans / detailed drawings & specifications.

·     Ability to demonstrate technical skills in both core trade and associated trades.

·     Numeracy skills - desirable

·     Knowledge of Microsoft Packages - desirable 

 

Application closes on 30th September 2020 at 12 noon. It is anticipated that the interviews will take place week commencing 5th October 2020.

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  • Location
    Dublin, Dublin
  • Department
    Clúid Works
  • Employment Type
    Permanent
  • Minimum Experience
    Experienced
  • Compensation
    € 46,020